THE DEADLINE FOR COSTUME RETURNS AND EXCHANGES HAS PASSED.

Thank You and Happy Halloween from your friends at ScarePros.

SEE YOU NEXT YEAR!

 

          

 Return Information

• This Return Authorization form must be filled out within 7 days of your receipt of goods.
• Items cannot be worn or show any signs of wear including odor, stains, fraying, seam separations, make-up marks or otherwise. Try your costume on immediately for size and inspect for quality and completeness. If you wear it beyond this point, you own it forever!
• Seams and fabric must not show any signs of separation, fraying or tampering. Halloween costumes are temporary clothing and are not designed for professional or excessive use. Running, dancing, wrestling or other active behaviors may cause seams, fabric or other attached pieces to fail, and are not to be considered defective.
• Returns must include all packaging and inserts.
• Costumes purchased after October 19th are not returnable, and all returns must be back in our possession by October 26th.
• This form must be submitted before 9:00pm EST October 23rd.
• A 25% restocking fee will be applied to items kept by you for longer than 7 days, or received by us after October 26th.
• A store credit will be issued for unworn items sent back to us without prior authorization. All other terms still apply.
• A 10% restocking fee, minimum $5.00, will be applied to the return of non-defective merchandise, and are dependent upon actual shipping costs. 
• Shipping and Handling fees are not refundable. 
• Defective exchanges are for the same size only, and must be back in our posession within 10 days of delivery date. Defective returns/echanges kept longer will be treated as a regular return.
• If your costume included stockings or other sealed packages, do not open them until you have tried on the rest of the costume. For sanitary reasons, once stockings or other sealed packages have been tried on, the costume is not refundable. If the exact replacement accessory items are available, we may deduct the price of those items from your return.
• International orders placed after 10/10 are not guaranteed to arrive in time for Halloween. Contact your local customs office for information regarding the time it will take for your package to clear inspection before placing your order.
• Have a safe and Happy Halloween from your friends at ScarePros!

 

THE RETURN AUTHORIZATION FORM IS NO LONGER AVAILABLE